With a team of highly trained professionals, the HLSS team is uniquely positioned to meet the needs of your Body Corporate. Our focus on boutique style management means we offer the best possible customer service and commitment to consistently deliver timely and professional results for your scheme.
Our core team values of being ethical, acting honestly and with integrity means that our team take the time to care and understand your scheme’s needs. With an extensive background in the industry we can easily match you with the personal Body Corporate Manager who has the right skills and capabilities to best meet your schemes needs whether it is maintenance issues, dispute resolution or financial needs.
The team at Hartley’s is dedicated to staying at the forefront of industry developments, and require all of our Body Corporate Managers to consistently improve their skills. Hartley’s Lifestyle Strata Services is a member of the Strata Community Association (QLD). This connection allows our Body Corporate Managers ongoing access to new skills and training.
With a strong background and extensive experience in Corporate Operational Management, you can be assured that your assigned Body Corporate Manager has a comprehensive knowledge of the need for timely, efficient and professional management.
Our dedicated team are here to answer your queries:
Specialties: Corporate Governance, Strong strategic and operational management focus, Leadership, Team builiding and Stakeholder engagement.
As a unit owner himself Simon is well aware of what a Body Corporate requires from its Body Corporate Manager to ensure that the buildings run smoothly. He understands the need for accesible client service, timely administration and ethical and professional service. He has specifically structured Hartley’s Lifestyle Strata Services around these core brand promises.
Simon is the Managing Director and Principle of Hartley’s Lifestyle Strata Services.
Simon is in his third term as President of the Board of Strata Community Association (QLD) and was recently recognised for his service to the industry with a fellowship of the organisation. This follows a year as Vice President and two years as a board member of the CTIQ.
Simon also sits on the SCA National Board and is engaged at a International level through many consultative groups and associations including the C.A.I.
He meets regularly with the Industry Stakeholders group which is convened by the Commissioner for Body Corporate and Community Management and the Office of the Attorney General and actively engages at all levels of government.
Simon holds the qualifications of certificate IV in Body Corporate Management and an associate Diploma of Business.
Directly prior to establishing the Hartley’s brand Simon had a long and successful 23 year career as a senior manager with Kmart a division of Coles Myer.
Simon believes the body corporate management industry is an exciting and rapidly growing professional industry that provides great challenges and rewards.
His contributions at a International, National and State level involve working with key stakeholders and government to ensure lot owners, industry employees, suppliers and Bodies Corporate needs are addressed through Government policy reform, education and training.
With the continual growth of the Strata Industry, Wendy believes that being a part of this environment through both working and being an owner within a Body Corporate Scheme has allowed her a greater insight into the growing needs of clients. The importance of providing great customer service, maintaining high standards along with a professional image and focusing on all relevant factors which will ultimately ensure our clients have the best experience possible when dealing with Hartleys allowing them to enjoy all that ‘Community Living ‘has to offer.
Wendy Kerridge is Principal & Operations Director of Hartley’s Lifestyle Strata Services.
Prior to joining the Strata Industry Wendy had a long time successful 26 year career within the Coles Group Organisation, working across a number of their divisions including Kmart, Coles Liquor Retail, Coles Spirit Hotels and more recently within Coles Supermarkets where she held key Management and Executive roles.
Wendy¹s keys strengths are with building solid networks with key stakeholders, working closely with internal and external clients, effective operational procedures and a strong team culture through support, training & development.
Wendy believes that being a part of the Strata environment through both working and being an owner within a Body Corporate Scheme has allowed her a greater insight into the growing needs of clients. The importance of providing great customer service, maintaining high standards along with a professional image and focusing on all relevant factors will ensure our clients have the best experience possible when dealing with Hartley’s allowing them to enjoy all that ‘Community Living’ has to offer.